Returns Policy

Kabooya® – Cancellation, Returns, Refunds & Money-Back Guarantee

Kabooya is a registered trademark of Organica Life, LLC.

We want you to feel confident and supported when shopping with us. Please review our policy below to understand your options for cancellations, returns, refunds, and our satisfaction guarantee.

Order Cancellations:
You may cancel your order at any time before it ships for a full refund—no questions asked.

Returns & Refunds:
If you're not fully satisfied with your purchase, you may return the item within 30 days of the order date for a full refund of the purchase price, excluding shipping and handling.

To be eligible for a refund:
The product must be unused, in its original packaging, and in the same condition as received.

You must include the original invoice with the return.
Returns must be pre-approved and accompanied by a Return to Manufacturer Authorization (RMA) number. Once we receive and inspect the return, your refund will be issued to the original payment method. Please allow 5–7 business days for the refund to appear, though processing times may vary depending on your bank or credit card provider.

Important:
Refunds cannot be issued to prepaid debit cards. If the original payment method is no longer available, the refund will be forfeited.

Return Instructions:
If your return is approved, you will receive an RMA number. Please ship your item, along with the RMA number clearly written on the outside of the box and your proof of purchase, to:

Organica Life, LLC
ATTN: Returns
424 Vista Noche Dr
Lewisville, TX 75067

Products must be returned within 30 days of RMA issuance. Returns received without the RMA number clearly displayed will not be processed.

Exchanges:
We do not offer exchanges at this time.

Money-Back Guarantee Guidelines:
All Guarantee claims must be made within 30 days of the original purchase date. Organica Life reserves the right to verify claims and deny requests in cases of suspected fraud, abuse, or violation of our policy. We also reserve the right to amend or discontinue the Guarantee at any time without prior notice.

If you have any questions regarding our policy, please contact us at: support@organicalife.net

This policy may be updated periodically.

Effective Date: January 1, 2025